Falcon Cartons

Privacy Policy

We are committed to protecting your privacy and personal information

Last updated: January 2025

📋Information We Collect

We collect information you provide directly to us, such as when you:

  • Subscribe to our newsletter
  • Participate in surveys or promotions

This may include your name, email address, phone number, shipping address, payment information, and age verification details.

🔒How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Verify age and legal compliance
  • Communicate with you about your orders
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our products and services

🤝Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • To trusted service providers who assist in operating our website and conducting business
  • when required by law or to protect our rights in connection with a business transfer or acquisition

Age Verification

As a tobacco retailer, we are required to verify the age of our customers. This information is processed securely and in compliance with applicable laws.

🛡️Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Limited access to personal information

🍪Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

⚖️Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your personal data
  • Opt-out of marketing communications
  • Data portability

🌍International Transfers

As we serve customers internationally, your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

📝Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.